On The Wood (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us online or offline.
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.
Order and Payment Information: Billing details, order history, and payment transaction details.
Technical Information: IP address, browser type, device information, and website usage data.
Marketing Preferences: Communication preferences and customer feedback.
We collect information through:
Direct interactions (e.g., when you place an order, sign up for promotions, or contact us)
Automated technologies (e.g., cookies, analytics tools)
Third-party sources (e.g., social media platforms, delivery partners)
We use the collected data for the following purposes:
To process and fulfill your orders
To communicate with you regarding promotions, offers, and updates
To improve our services and enhance user experience
To comply with legal obligations and protect our business interests
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party vendors that assist in payment processing, delivery, and customer support.
Legal Authorities: When required to comply with legal obligations.
Marketing Partners: Only with your consent for promotional activities.
We implement security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access, correct, or update your personal information
Opt-out of marketing communications
Request data deletion where applicable
We use cookies and similar tracking technologies to improve website functionality and analyze user behavior. You can manage your cookie preferences through your browser settings.
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
On The Wood
Phone: 600 546008
Email: wecare@onthewood.com
Head Office
Maliha Road - Industrial Area 15 - Sharjah
info@onthewood.com
600-546008
©On The Wood, Inc. All rights reserved. The On The Wood name, logos and related marks are trademarks of On The Wood, Inc.