On The Wood (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us online or offline.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.

• Order and Payment Information: Billing details, order history, and payment transaction details.

• Technical Information: IP address, browser type, device information, and website usage data.

• Marketing Preferences: Communication preferences and customer feedback.

2. How We Collect Your Information

We collect information through:

• Direct interactions (e.g., when you place an order, sign up for promotions, or contact us)

• Automated technologies (e.g., cookies, analytics tools)

• Third-party sources (e.g., social media platforms, delivery partners)

3. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding promotions, offers, and updates

• To improve our services and enhance user experience

• To comply with legal obligations and protect our business interests

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors that assist in payment processing, delivery, and customer support.

• Legal Authorities: When required to comply with legal obligations.

• Marketing Partners: Only with your consent for promotional activities.

5. Data Security

We implement security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information

• Opt-out of marketing communications

• Request data deletion where applicable

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and analyze user behavior. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

On The Wood
Phone: 600 546008
Email: wecare@onthewood.com